The First Call medical alart has two parts: a wireless personal Help Button and a base unit connected to the telephone line. When the button is pushed, the base unit alerts operators at our monitoring centre. Hands-free, two-way voice communication is automatically available or, if we are unable to speak to you, we will send help immediately. The Help Button is streamlined, waterproof and available as a pendant or wristband. There is no problem if you accidentally press the button – simply tell the operator that you are okay. The unit can also be monitored so that an alert is activated if it is not used for a specified time period. Help Buttons can be worn around the neck, clipped to a belt or pocket flap, or on your wrist. All buttons are cordless, durable and waterproof. In a crisis or emergency situation, pressing your button connects you with the First Call monitoring station. We will talk to you or send the appropriate help immediately.

If you do not have telephone landline, we will use our own cellular telephone line, to provide our service to you.

Feeling safe shouldn’t be constrained to your home environment. Our On the Go Mobile GPS unit, features a built-in cellular phone line, to allow it to contact us from your home, or while you are out and about and have an emergency situation. Fall detection and geo-fencing are available options. This unit is designed for active individuals who want to stay protected wherever they go, but it also perfect for individuals suffering from dementia and early Alzheimer’s.

If you need help, press your Personal Help Button. The Help Button is waterproof and available as a pendant, wristband or fall detector device. A trained professional from the First Call Emergency Response Team, with access to your information and instructions, will communicate with you if possible, and will ensure that you get the help you need without delay.
Even if you cannot answer, First Call sends help at once, based on your specific needs. If you press your personal Help Button or have a fall and cannot answer, the First Call Emergency Response Team sends help immediately – whether it is an ambulance, family member, friend or neighbour.

• Serving Anyone in a Vulnerable Living or Working Situation

  FirstCall was branded first and foremost as a medical alert company for seniors. We now service the workforce under both private and government contracts..