We Are Your First Call for Help
Serving Ontario since 1991, FirstCall lets you maintain your independence by also offering peace of mind to family members and friends who care about your well-being.
If you’re alone and find yourself vulnerable in a distress situation, calling for help isn’t always a viable option. FirstCall Response Systems Inc. provides personalized help that is always at your fingertips in the form of a personal emergency alert system, also referred to as a medical alarm.
FirstCall is Reliable and Easy to Use…
See how our 24/7 Support works
1. YOU ACTIVATE
If you need help, press your Personal Help Button. The Help Buton is waterproof and available as a pendant, wristband or Fall Sensor*. GPS tracking** is also available.
2. WE RESPOND
A Trained professional from the FirstCall Emergency Response Team, with access to your information and instructions, communicates with you and ensures that help is sent without delay.
3. WE SEND HELP
Even if you cannot answer, FirstCall sends help at once, based on your specific needs. Even if you are unable to respond once your personal Help Button is activated, the FirstCall Emergency Response team sends help immediately.
4. WE NOTIFY
We will notify your contact list that help has been sent.
*The Fall Sensor may not detect all falls, so if able always press the Help Button when you need help.
**FirstCall may not always be able to determine your exact location.
FirstCall wireless equipment communicates with FirstCall Response Centre using a third party cellular provider.
FirstCall Response Services
Our Operators are on Call for you
How does the service work
Our service ranges depending on your needs and requirements. See below for our options.
If you have a Telephone Landline
The First Call medical alart has two parts: a wireless personal Help Button and a base unit connected to the telephone line. When the button is pushed, the base unit alerts operators at our monitoring centre. Hands-free, two-way voice communication is automatically available or, if we are unable to speak to you, we will send help immediately. The Help Button is streamlined, waterproof and available as a pendant or wristband. There is no problem if you accidentally press the button – simply tell the operator that you are okay. The unit can also be monitored so that an alert is activated if it is not used for a specified time period. Help Buttons can be worn around the neck, clipped to a belt or pocket flap, or on your wrist. All buttons are cordless, durable and waterproof. In a crisis or emergency situation, pressing your button connects you with the First Call monitoring station. We will talk to you or send the appropriate help immediately.
if you do not have a Telephone Landline
If you do not have telephone landline, we will use our own cellular telephone line, to provide our service to you.
The Mobile - On the Go - GPS Service
Feeling safe shouldn’t be constrained to your home environment. Our On the Go Mobile GPS unit, features a built-in cellular phone line, to allow it to contact us from your home, or while you are out and about and have an emergency situation. Fall detection and geo-fencing are available options. This unit is designed for active individuals who want to stay protected wherever they go, but it also perfect for individuals suffering from dementia and early Alzheimer’s.
Our Personal Response Systems are Reliable & Easy to Use
If you need help, press your Personal Help Button. The Help Button is waterproof and available as a pendant, wristband or fall detector device. A trained professional from the First Call Emergency Response Team, with access to your information and instructions, will communicate with you if possible, and will ensure that you get the help you need without delay.
Even if you cannot answer, First Call sends help at once, based on your specific needs. If you press your personal Help Button or have a fall and cannot answer, the First Call Emergency Response Team sends help immediately – whether it is an ambulance, family member, friend or neighbour.
Serving Anyone in a Vulnerable Living or Working Situation
FirstCall was branded first and foremost as a medical alert company for seniors. We now service the workforce under both private and government contracts.
FirstCall Medical Alert Systems Pricing
Monthly, Quarterly, Semi-Annually and Yearly Payment Plans
BASIC SERVICE
Pendant or Wrist button
$28.00/mo
- Minimum term: 3 months
- Setup fee (one time charge) $89.95 + HST
- Telephone landline service required
- If you require an additional Basic Help Button, there is a one time $65.00 + HST charge but no additional monthly service charge
- HST Not Included
FALL SENSOR
Pendant only
$36.00/mo
- Minimum term: 3 months
- Setup fee (one time charge) $89.95 + HST
- Telephone landline service required
- If you require an additional Basic Help Button, there is a one time $90.00 + HST charge but no additional monthly service charge
- HST Not Included
ON THE GO GPS
$57.50/mo
- Minimum term: 3 months
- Setup fee (one time charge) $89.95 + HST
- Fall Detection: Add $5.00 + HST per month
- HST Not Included
YOUR MONTHLY FEES WILL NEVER INCREASE.
Prices will be honoured for as long as you keep the service. Termination of service: 30 Day notice required.
After the initial minimum period, the service will continue in a monthly basis.
(Direct withdrawal from bank account, Visa or MasterCard)
Prices and specifications as of November 2021 and are subject to change without notice.
Contact Us Today!
Call us today at 1-800-361-5550 for 24/7 Support.