1-800-361-5550 info@firstcallhelp.com

About FirstCall

Let us be on call for you

Providing Better Service is Our Mission

FirstCall Response Systems Inc. was established in 1991 when two medical alarm franchises merged in an effort to better service the province of Ontario. It is this grounding concept of providing better service that both formed and continues to drive FirstCall forward through the 21st century. Our mission is to get you the best care possible, fast.

proudly canadian
On Call in Ontario Since 1991.
We are at your service.
elderly with personal support-worker

Serving those in a vulnerable living or working situation

At its inception, FirstCall was branded first and foremost as a medical alarm company for seniors. It was branded as such because we offer a service that gives the elderly (especially those who live alone) a special sense of security. Additionally, our service gives family members and friends the peace of mind in knowing that help is only the push of a button away. However, it became more and more evident that our service can be made useful for not only seniors, but for just about anyone who finds themselves in a vulnerable living or working situation. We now service the workforce under both private and government contracts.

FirstCall gives you peace of Mind

What are the benefits of our service?


When you contact FirstCall, we will discuss available features or answer any questions you may have about our services.


Before activating our service, we will gather information such as your medical conditions and contact lists to ensure you receive personalized service. You select from a range of options before setting up an account.


Your service is monitored 24 hours a day. Regular tests ensure that help will always be available when you need it.


When the help button is activated, FirstCall ensures assistance is prompt and appropriate.

No Phone Line? No problem!

FirstCall Response Systems Inc. has a cellular solution so that you’re still covered.


We are your first call for help